Return & Refund Policy

We want you and your family to love every Sunlight Kidsbook. We sell two formats, and each has its own refund route: the Download & Print PDF, which we sell and deliver ourselves, and the paperback, which is sold and shipped by Amazon.

Download & Print PDFs (sold by Krasa Development, LLC, dba Sunlight Kids)

If your PDF won't download or open, or it just isn't what you expected, email us at hello@sunlightkids.com within 30 days of purchaseand we'll fix it or refund you in full. There is nothing to send back and no fee.

1. Email us with the email address you used at checkout (or your order number).
2. Tell us what went wrong. A sentence is plenty.
3. We issue a full refund to your original payment method. It usually appears within 5–10 business days, depending on your bank or card issuer.

Once a refund is issued, the download link for that order stops working. The printables offered free on this site cost nothing, so there is nothing to refund.

Paperbacks (sold by Amazon)

Paperbacks are sold, shipped and refunded by Amazon. When you tap “Paperback” on this site, your order, payment, delivery and any return are handled by Amazon under Amazon's Returns & Refunds Policy. Most new books can be returned within 30 days of delivery: open Your Orders on Amazon, select the book and choose Return or replace items.

If a paperback arrived damaged, defective, or incorrect, please also email us at hello@sunlightkids.com so we can make it right and improve future printings.

Questions

If anything about a return or refund is unclear, email us at hello@sunlightkids.com and we'll help. See also our Shipping & Delivery page.